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Category: Business, Home Business, Management

Customer Service Step by Step

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Title: Customer Service Step by Step
Author: Jan Burnett
Description:

On Main Street and the Internet!

OK, so you have read the marketing books about how to get traffic to your site and you've used some or all of what you've learnt. But what happens when they visit your site. Maybe they go on your mailing list, if you have one, maybe they buy or maybe they do nothing at all and never return.

Industry statistics indicate the average web site converts a maximum of 1% of visitors to customers. That's not many when you consider how much work you have to do to get them to your site.

What are the tricks to increase your visitor to customer buying ratio without spending megabucks on sophisticated CRM (customer relationship management) solutions.

The e-commerce industry is awash with new services and hype about eCRM and vCRM. IDC Worldwide estimated that by 2003, US$90 billion would be spent on CRM initiatives for the very purpose of increasing visitor to customer ratio's.

This report is about helping you to understand and implement the secrets of converting visitors to customers without spending megabucks. It makes you aware of the simple steps you can take to make your web business profitable. Here is a small sample of some of the tricks you will learn:

  • How to choose the features for your web site that make it customer focused
  • How to use free research techniques to create customer focus
  • How to constantly mould your web site to have a better
... Click here to read the full description!


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Ebook Type: PDF
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Category: Management

Finding More Time

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Title: Finding More Time
Description:

If There Aren't Enough Hours in the Day for You....

"Here is the Secret to Maximizing Your Productivity and Working Less!"


Dear Friend,

Do you find that there are not enough hours in the day to do what you need to do? Do you find that time just flies by and before you know it, you haven't achieved hardly anything at all? Do you have a problem with time management?

If you answered yes to any of these questions then you have two main options.

One of those options and often the most popular is to continue on with your normal activities. Unfortunately, doing so may have a negative impact on your personal life as well as your work life. The other option is to make a change.

The good news is that there are a number of steps that you can take to improve your time management.

Introducing the Proven System of Time Management!


"Finding More Time" can allow you to get more done in the least amount of time, giving you even more time to spend with your family and friends. Learn how to manage your time more effectively with "Finding More Time"!

Here is what you will discover inside this ebook:

  • 8 Simple Steps to Improve Your Time Management
  • 5 Reasons Why You Should Discover and Practice
... Click here to read the full description!


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Category: Management

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Reviewed by sam small on 2010-05-20
My Rate 5
I read the Grassroute Guide and found it filled with valuable tools for keeping our organization on the right track.

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Title: Grassroute Guide
Description:

The GRASSROUTE GUIDE is filled with valuable How To's:

  • How to create a nurturing grassroots environment in which each participant can grow to his or her full potential.
  • How to encourage and foster sharing, mutual support, collective enrichment, and a trust in abundance.
  • How to foster a free and transparent flow of information, consciously and gracefully, among all individuals and all parts of the organization.
  • How to vest authority, exercise power, and commit resources in the smallest or most localized units of your grassroots group and still include all relevant and affected parties.
  • How to generate healthy inter-dependence, cooperation, collaboration and respectful interactions among facilitators, volunteers and the grassroots community.
  • How to avoid creating intrinsic advantages or disadvantages for any individual or portion of your grassroots group.
  • How to maintain the highest standards of personal and professional integrity, accountability, and performance.
  • How to recognize and honor wisdom, expertise, and all thoughts and actions grounded in higher consciousness and selfless service.
  • How to promote development and growth of the grassroots community, and work to assure the integrity and coherence of the whole.
  • How to structure decision making processes that meaningfully involve those who are directly relevant... Click here to read the full description!


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Rating: (5 after 1 votes)
Category: Management

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Reviewed by justin on 2011-12-02
My Rate 4
cool

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Title: ZOX Brain Management
Description:

Here Is A Brief Snapshot Of The Amazing Things You'll Be Able To Do After Being Exposed To Richard Welch's Secret Discoveries That He Has Made Over The Last 33 Years:

  • How to learn at the speed of light using a natural learning process called Mental Photography that allows you to take in information at over 100 times faster than the average reading speed - to be exact, that is 25,000+ WPM... and faster!
  • How to reduce the amount of sleep you need and how to wake up feeling great every day of the week... with more energy and enthusiasm then ever before (I know that's gotta have you wondering right? This simple technique alone will transform your quality of your life many times over)
  • Discover how shockingly simple it is to facilitate renewed health and wellness of your mind and body, simply by telling your mind to do it for you.
  • How to eliminate negative thought patterns and limiting beliefs forever so you can take charge and move forward in all areas of your life (this will end your frustration forever...)
  • Exactly how to become better organised and much more productive (discover how to achieve much more in the same amount of time)
  • Discover how to achieve maximum concentration and lock onto whatever you're focusing on like a magnet on steel and never get distracted (Using the exact same method created by Albert Einstein himself, what he
... Click here to read the full description!


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Rating: (4 after 1 votes)
Category: Business, Management

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Title: Project Success Kit
Author: Adele Sommers, Ph.D
Description:

Dear Colleague,

I know you've probably experienced at least ONE of these situations...

  • Your clients are chomping at the bit to get started on a new project, but you can already see that the timeline is too short and there aren't enough resources to do the job.
  • Your boss has committed your time and expertise to a new undertaking, however, your team already feels that the focus is way outside of their areas of expertise.
  • You're bidding on a project with a fixed budget and schedule, but the requirements are so vague and poorly defined that you feel queasy just thinking about giving an estimate.
  • You've been wanting to locate a planning tool to help you ask the right questions at the start of a project, but don't know where to find a good, comprehensive one.
  • You're leading a project that's ballooning out of control due to "scope creep," but no one knows a firm, yet diplomatic way to set meaningful boundaries.
  • Your organization's new policies call for risk assessments on all new projects, yet your group doesn't have any idea of how to go about preparing them.

 

And so on...these are just some of the challenges you might have run into. You're probably wondering to yourself, "Does it really have to be this hard? Isn't there a systematic way to estimate the risks, time, and effort required to complete a project - a way that everyone can agree on and that we can

... Click here to read the full description!


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Ebook Type: PDFAudio Included,
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Category: Management

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Title: The 7 Secrets of Highly Profitable Internal Control Systems
Description:

"The 7 Secrets to Highly Profitable Internal Control Systems" gives you step-by-step information about how you can implement the whole system while using minimal resources. 

In a 5-step Proven Success Formula you learn exactly what you need to implement an Internal Control System from scratch, from focussing on the important issues over forming the optimum project team to writing a self-assessment report and communicate to external auditors:

  • Plan and Scope for Success
  • Analyse and Leverage Existing Control Environment
  • Remediate
  • Conduct Self-Assessment
  • Ensure Continuous Improvement

The ebook contains loads of hands-on material, like checklists for all significant processes.

The content includes:

  • Risks and Control Objectives concerning Information Technology
  • Risks and Control Objectives of the Main Processes (Financial Closing and Reporting, Treasury, Sales, Purchasing, HR and Payroll, Fixed Assets, Inventories)
  • Explanations of the Five Control Elements of the COSO Framework
  • How to Test the Other Components of the COSO Framework (Control Environment, Risk Assessment, Information and Communication)
  • How to carry out Risk Assessments and what needs to be considered
  • How to Form a Strong and Powerful Project Team
  • How to Develop Test Plans
  • What should Be Included in the Self-Assessment
... Click here to read the full description!


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Title: How to tackle C-SOX?
Description:

How You can use Best Practicesand a Proven Success Formula to Implement C-SOX Easily and Gain Competitive Edge? 
The ebook reveals best practices from several years experience in the work of internal control systems. It tells you what works and what doesn't, where the big traps are and how to get around them and foremost: How to become compliant without spending a vast amount of money.

The ebook contains a.a.:

  • What Should Be Included in an Effective Anti-Fraud Program
  • How to carry out a Risk Assessment and what needs to be considered
  • What should Be Included in the Self-Assessment Report
  • Typical risks and control objectives for various significant processes (Sales, Purchasing, Financial Closing, Treasury, Fixed Assets, Human Resources) and IT
  • How to Form an Effective Audit Committee
  • How Culture and Integrity can Be Improved
  • How to Conduct the Self-Assessment
  • Explanations of the Five Control Elements of the COSO Framework
  • How much Time is needed for the Compliance Project
  • Risks and Control Objectives of the Main Processes (Financial Closing and Reporting, Treasury, Sales, Purchasing, HR and Payroll, Fixed Assets, Inventories)
  • How to Test the Other Components of the COSO Framework (Control Environment, Risk Assessment, Information and Communication)
  • How to Improve Existing Processes and Cut Costs
  • The
... Click here to read the full description!


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Category: Business, Management

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Title: Finally Organized, Finally Free FOR THE OFFICE
Author: Maria Gracia
Description:

Finally, a comprehensive resource to help you get organized once and for all!

Get 1,875 organizing tips, ideas and techniques to Help You Organize Your Office, Your Files, Your Schedule and So Much More!

With Finally Organized, Finally Free for the Office, you'll finally discover...

  • Get a lot more done in less time
  • What business records should you keep and when can you toss them?
  • Stay organized, even when surrounded by disorganized people
  • Master the fine art of scheduling
  • How to make every second on the phone and in meetings count
  • Reduce those constant interruptions
  • 10 easy steps to a happy, organized, clutter-free desk
  • How to find anything in your filing cabinet in seconds
  • How you can stop forgetting and start remembering
  • How to save time using your computer, both offline and online
  • Quick and simple ideas for organizing your briefcase
  • The painless way to pay your bills on time and keep your finances organized
  • Can Feng Shui really make your workplace more productive?
  • How to be a smart and savvy business traveler
  • Maximize your office space and your storage space
  • Electronic or paper? What's the best route?
  • How to delegate without stress or worries
  • Eliminate that daunting paperwork mountain
  • Find a happy balance between work and home
  • Meet or
... Click here to read the full description!


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Category: Management

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Title: Directory of Business Talk Radio Shows
Author: Francine Silverman
Description:

The Business Ebook covers all the information a potential guest needs, including show title, theme, guest criteria, name of host, email, phone (optional), website, best method of contact. The shows cover workplace issues, innovation, entrepreneurship, business strategies, careers, finance, small business, sales, home-based businesses, investments, insurance, money management and real estate.



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Ebook Type: PDF
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Category: Business, Education, Management

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Title: Managementtechniken situativ anwenden
Author: Prof. Dr. Schroeder
Language: German
Description:

Das Management eBook Managementtechniken stellt alle Fuehrungselemente des Management anschaulich dar.
Erfahren Sie von den Management Aufgaben bis hin zum Delegationsprinzip die Arten und Anwendungsmoeglichkeiten der Managementtechniken und profitieren Sie von den Inhalten erfolgereicher Management-Training Programmen.



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