Customers are King Ebook

"Maintaining Customer Relations and Why It is Important!"

A book like this had just been waiting to be written. Here's something almost none of the Internet Marketing courses you will ever find would talk about at all - yet it's something majority of us would only discover after going into business for ourselves.

Customers are King tackles some of the most common issues in doing business - online or offline - and provides a practical guide to handling customer dissatisfaction, refunds, improve your paid subscriptions retention rate, and more. Inspired by real life experience, this life manual to handling your customers is now yours for the taking.

Pages: 36

Table Of Contents

Good Customer Relationship - Why is it Important?

• How to Calculate Customer Lifetime Value
• Understanding Your Customers
• How to Keep Your Customers Happy?
• Proven Methods of Customer Retention
• How to Get Your Customers to Say 'Wow!'
• The Art of Customer Follow-up
• Promotional Items to Enhance Customer Relations
• Loyalty Marketing Program
• Handling Customer Complaints
• How to Deal with Difficult Customers

Introducing the Seven Deadly Sins of Customer Service

• Inhospitality
• Detachment
• Rudeness
• Ignorance
• Attitude
• Inaccessibility
• Invalidation

Customer Relationship Management Software -The Benefits

• Customer Service over the Phone
• Choosing a CRM Program